AI Agent
🤖 AI Enterprise Agent
Powered by Whatsapp Agent
🧠 What an AI Enterprise Agent Is
AI Enterprise Agent is an AI-powered WhatsApp automation platform built for F&B multi-chain, franchise, and enterprise groups. It enables organizations to automate sales, purchasing, marketing, customer service, and internal operations directly through WhatsApp Business — the most widely used communication channel across the F&B industry. Designed on enterprise-grade automation infrastructure, it allows businesses to deploy customizable WhatsApp agents using Craveva’s pre-built templates for each department and function. All agents are fully integrated with AI Enterprise Data and AI Enterprise Workflow, enabling real-time, data-connected automation across every branch and team.
🧩 Available AI WhatsApp Agents for F&B Enterprises
🤖 AI Sales Agent:
Answers product or menu questions, qualifies leads, handles reservations, and closes orders through WhatsApp.
🤖 AI Procurement Assistant:
Interprets supplier or outlet restock requests from free-text WhatsApp messages and automates reorders via ERP or POS.
🤖 AI Search (Platform-Wide):
Surfaces your menu items, SKUs, or products to potential customers across all connected brands and outlets.
🤖 AI Search (Brand-Exclusive):
Provides private, brand-only product search — ideal for franchise or single-brand environments.
🤖 AI SEO Optimizer:
Auto-generates menu item descriptions, campaign copy, and metadata for web, app, and WhatsApp catalogs.
🤖 AI Design & Social Media Agent:
Creates on-brand social visuals and post captions automatically for promotions, announcements, or events.
🤖 AI Internal Coach Agent:
Knowledge-grounded assistant trained on staff SOPs, menu procedures, and internal training materials.
🤖 AI Customer Service Agent:
Handles post-sale Q&A, order tracking, loyalty program questions, and customer feedback through WhatsApp.
🤖 AI Data Analysis Agent:
Provides operational insights, branch performance summaries, and trend analysis on demand through chat.
🤖 AI Auto Customer Acquisition:
Automatically discovers new businesses via Google Maps scraping and engages verified WhatsApp numbers for potential B2B or franchise expansion.
Answers product or menu questions, qualifies leads, handles reservations, and closes orders through WhatsApp.
🤖 AI Procurement Assistant:
Interprets supplier or outlet restock requests from free-text WhatsApp messages and automates reorders via ERP or POS.
🤖 AI Search (Platform-Wide):
Surfaces your menu items, SKUs, or products to potential customers across all connected brands and outlets.
🤖 AI Search (Brand-Exclusive):
Provides private, brand-only product search — ideal for franchise or single-brand environments.
🤖 AI SEO Optimizer:
Auto-generates menu item descriptions, campaign copy, and metadata for web, app, and WhatsApp catalogs.
🤖 AI Design & Social Media Agent:
Creates on-brand social visuals and post captions automatically for promotions, announcements, or events.
🤖 AI Internal Coach Agent:
Knowledge-grounded assistant trained on staff SOPs, menu procedures, and internal training materials.
🤖 AI Customer Service Agent:
Handles post-sale Q&A, order tracking, loyalty program questions, and customer feedback through WhatsApp.
🤖 AI Data Analysis Agent:
Provides operational insights, branch performance summaries, and trend analysis on demand through chat.
🤖 AI Auto Customer Acquisition:
Automatically discovers new businesses via Google Maps scraping and engages verified WhatsApp numbers for potential B2B or franchise expansion.
🌐 Enterprise Integration & Architecture
AI Enterprise Agent seamlessly connects your WhatsApp Business environment with all your internal and external enterprise systems.
CategorySupported IntegrationsMessaging Platform:
WhatsApp Business API (Official Cloud or On-Prem)
F&B Systems:
POS (Square, Toast, Revel, Lightspeed), ERP (SAP, NetSuite), Inventory, Supplier Portals
Databases & Data Layer:
AWS RDS, Google BigQuery, Snowflake, Databricks, AI Enterprise Data
CRM & Marketing Tools:
Salesforce, HubSpot, Zoho, Mailchimp, Meta Ads
Workflow Engine:
AI Enterprise Workflow for automation and escalation
Website & Campaign Integration:
“Chat with Us” widgets, QR menus, webhooks, and automated broadcast campaigns
WhatsApp Business API (Official Cloud or On-Prem)
F&B Systems:
POS (Square, Toast, Revel, Lightspeed), ERP (SAP, NetSuite), Inventory, Supplier Portals
Databases & Data Layer:
AWS RDS, Google BigQuery, Snowflake, Databricks, AI Enterprise Data
CRM & Marketing Tools:
Salesforce, HubSpot, Zoho, Mailchimp, Meta Ads
Workflow Engine:
AI Enterprise Workflow for automation and escalation
Website & Campaign Integration:
“Chat with Us” widgets, QR menus, webhooks, and automated broadcast campaigns
🧭 Strategic Advantages for F&B Multi-Chain & Franchise Enterprises
- 🍽️ One WhatsApp Platform for All Operations
Manage sales, purchasing, HR, and marketing workflows in one channel — customized per brand or outlet. - 🧾 Faster Procurement & Inventory Coordination
Automatically triggers purchase orders or restocks when inventory levels drop, reducing stockouts and overorders. - 💬 Data-Connected Customer Interaction
Access customer profiles, order history, and loyalty data directly during chat. - ⚙️ Template-Based Deployment
Choose from ready-to-use agent templates or design your own using Craveva’s visual workflow builder. - 🧠 AI-Driven Personalization
Every message, promotion, or recommendation is personalized using real-time data from AI Enterprise Data. - 🔒 Enterprise Security & Compliance
Encrypted conversations, user role control, message logging, and compliance-ready architecture.
🧠 Example in Action
A fast-growing restaurant chain with 250 outlets deploys AI Enterprise Agent across customer and internal operations.
- AI Sales Agent manages customer orders and upsells combo meals.
- AI Procurement Assistant automates ingredient reorders when inventory levels fall below threshold.
- AI Internal Coach Agent trains staff on SOPs through WhatsApp messages and quizzes.
- AI Customer Service Agent handles complaints and loyalty point inquiries automatically.
- AI Data Analysis Agent delivers daily sales summaries and trend analysis to regional managers via WhatsApp.
- AI Design & Social Media Agent automatically generates weekly promotion posts.
Outcome: 80% reduction in repetitive chat handling, 60% faster supplier coordination, and consistent, data-backed communication across all branches.
🏢 Built for F&B Enterprises and Franchise Networks
AI Enterprise Agent is purpose-built for:
- Restaurant and café franchises (4–500+ outlets)
- Cloud kitchens or multi-brand F&B groups
- Hospitality enterprises managing multiple menus and regional marketing
- Chains requiring unified WhatsApp automation for customers, suppliers, and staff
It replaces scattered communication apps with a single AI-powered operational layer that runs on WhatsApp — secure, integrated, and data-aware.
⚙️ Enterprise Impact
AI Enterprise Agent redefines WhatsApp as an enterprise automation hub:
- 🤖 Multi-department automation using agent templates
- 🔗 Full integration with Craveva’s Workflow and Data systems
- 🧠 Adaptive AI learning for faster, more accurate responses
- 🍔 F&B-specific agents for sales, purchase, and customer care
- 📊 Real-time analytics and reporting via chat
- 🔒 Enterprise-level control, encryption, and compliance
It becomes your AI-powered conversational operating system — where customers order, suppliers deliver, and employees collaborate, all through WhatsApp.